Last Updated: December 27, 2025
Introduction
This Cookie Policy explains how Irish Tax Hub ("we", "us", or "our") uses cookies and similar technologies on our website and platform. This policy should be read together with our Privacy Policy and Terms & Conditions.
By using our website, you consent to the use of strictly necessary cookies. For non-essential cookies (analytics and monitoring), we will ask for your consent through our cookie banner.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies
Session Cookies: Temporary cookies that expire when you close your browser.
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
First-Party Cookies: Set by the website you're visiting.
Third-Party Cookies: Set by external services we use (e.g., analytics providers).
How We Use Cookies
We use cookies for the following purposes:
1. Strictly Necessary Cookies (No Consent Required)
These cookies are essential for our website and platform to function properly. You cannot opt out of these cookies as they are required for core functionality.
- Authentication & session cookies: keep you signed in and maintain your secure session.
- Security cookies: protect against abusive traffic and common web attacks (e.g., CSRF and similar threats).
- Core site functionality: ensure pages load correctly and basic features work reliably.
- Consent preference storage: we store your analytics preference in your browser (for example using local storage and/or similar client-side storage).
We intentionally do not publish an exhaustive list of cookie names used for authentication/security because they can change over time and may expose unnecessary implementation detail. You can always inspect the cookies actually stored in your browser via your browser settings or developer tools.
Legal Basis: These cookies are necessary to perform our contract with you and provide the services you request.
2. Analytics & Performance Cookies (Consent Required)
These cookies help us understand how visitors use our website so we can improve user experience. We only use these cookies if you explicitly accept them via our cookie banner.
PostHog Analytics
Provider: PostHog Inc.
Purpose: Product analytics and user behavior tracking
Data Collected: Page views, button clicks, feature usage, session recordings (if enabled), device information
Identifiers: PostHog may store a pseudonymous identifier in a first-party cookie and/or similar browser storage to recognize returning users (only if you consent).
Duration: Typically up to 12 months (may vary depending on configuration)
Data Location: EU (or as configured)
Privacy Policy: PostHog Privacy Policy
What PostHog Tracks (with your consent):
- Pages you visit and how long you stay
- Buttons and features you interact with
- Your user journey through the website
- Technical information (browser, device type, screen size)
- Anonymized user identification
PostHog Does Not Track (by default):
- Passwords or sensitive form inputs
- Payment card details
- Personal identification numbers
Consent-Based Tracking
When you click "Accept" on our cookie banner:
- PostHog is initialized with full tracking enabled
- Cookies are stored on your device
- Your consent is saved in localStorage for future visits
When you click "Decline" on our cookie banner:
- PostHog is not initialized
- No analytics cookies are set
- No tracking occurs
You can change your preference at any time by:
- Clicking "Manage Cookies" in the website footer
- Visiting your account settings (for logged-in users)
- Clearing your browser cookies
3. Error Monitoring Cookies (Legitimate Interest)
We use error monitoring to detect and fix technical issues that affect your experience.
Sentry
Provider: Functional Software, Inc. (Sentry)
Purpose: Error tracking and performance monitoring
Data Collected: Error messages, stack traces, browser information, anonymized user IDs
Identifiers: Sentry may use a pseudonymous session identifier in cookies and/or similar browser storage to correlate errors during a session.
Duration: Typically session-based (may vary depending on configuration)
Data Location: May include the United States (with EU data residency options depending on configuration)
Privacy Policy: Sentry Privacy Policy
What Sentry Collects:
- JavaScript errors and exceptions
- Failed network requests
- Performance metrics (page load times)
- Browser and device information
- Anonymized session information
What Sentry Does Not Collect:
- Passwords or payment information
- The content of your uploaded documents
- PPS numbers or personal identification
- Private financial details
Legal Basis: Legitimate interest in maintaining platform security and reliability.
Opt-Out: You can disable Sentry tracking by blocking Sentry scripts using browser extensions or privacy tools. Note that this may affect our ability to diagnose and fix issues you encounter.
4. Payment Processing Cookies (Necessary for Service)
When you make a purchase, our payment processor uses cookies to securely process transactions.
Stripe
Provider: Stripe, Inc.
Purpose: Payment processing and fraud prevention
Data Collected: Payment card details, billing information, transaction data
Identifiers: Stripe may use cookies and similar technologies for payment session management and fraud prevention.
Duration: Varies (often session-based and/or persistent for fraud prevention)
Data Location: Global (with EU data residency options)
Privacy Policy: Stripe Privacy Policy
What Stripe Collects:
- Payment card information (securely encrypted)
- Billing address
- Transaction amounts and history
- Fraud detection signals
Legal Basis: Necessary to perform our contract with you (process payments).
Note: We do not store your full payment card details on our servers. All payment information is handled securely by Stripe under PCI DSS compliance standards.
5. Identity Verification Cookies (When Required)
For certain services, we use identity verification to comply with regulations.
Stripe Identity
Provider: Stripe, Inc.
Purpose: Identity verification and KYC compliance
Data Collected: Government-issued ID documents, selfie photos, verification results
Identifiers: Stripe may use cookies and similar technologies during verification flows.
Duration: Typically session-based
Data Location: Global (with appropriate safeguards)
Privacy Policy: Stripe Privacy Policy
Legal Basis: Legal obligation (anti-money laundering and KYC compliance) and contract performance.
Note: We do not store your identification documents on our servers. Stripe processes and stores this data under their own security and privacy standards.
Cookies We Do Not Use
To respect your privacy, we do not use:
❌ Advertising Cookies - We do not serve third-party advertisements
❌ Social Media Tracking Pixels - We do not use Facebook Pixel, LinkedIn Insight Tag, etc.
❌ Cross-Site Tracking - We do not track you across other websites
❌ Retargeting Cookies - We do not use retargeting or remarketing
❌ Google Analytics - We do not use Google Analytics (removed as of December 2025)
Third-Party Services Summary
Here's a complete list of third-party services that may set cookies on our website:
ServicePurposeRequires Consent?Data LocationPostHogAnalytics & user behaviorYesEU (configurable)SentryError monitoring & performanceNo (Legitimate Interest)May include US (configurable)StripePayments & identity verificationNo (Necessary)Global (EU options)Other infrastructure providersHosting, security, deliveryNo (Necessary)Global (EU nodes where available)
Your Cookie Choices
For Logged-Out Users
When you first visit our website, you will see a cookie consent banner with two options:
Accept: Enables PostHog analytics tracking. Essential cookies are always enabled.
Decline: Only essential cookies are used. No analytics tracking occurs.
Manage Cookies: Click "Manage Cookies" in the website footer to change your preference at any time.
For Logged-In Users
If you have an account, your cookie preferences are saved to your account and synced across all your devices.
To manage your preferences:
- Visit Account Settings:
Go to My Account → Privacy & Consent Preferences - Toggle Preferences:
- Analytics Tracking: Enable/disable PostHog analytics
- Marketing Communications: Opt in/out of promotional emails
- Save Changes:
Click "Save Preferences" to update your consent
Your preferences are stored in our database and automatically applied on all devices where you log in.
Browser-Level Cookie Controls
You can also manage cookies through your browser settings:
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Blocking all cookies will prevent you from logging in and using our platform.
Do Not Track (DNT)
Some browsers support "Do Not Track" signals. However, there is no industry standard for how to respond to DNT signals. We respect your cookie preferences as set through our cookie banner and account settings.
Global Privacy Control (GPC)
Some browsers support Global Privacy Control (GPC). At this time, our primary mechanism for controlling analytics is our cookie banner and account consent settings. You can opt out of analytics at any time using "Manage Cookies" in the footer or your account settings.
Mobile Applications
If you use our mobile apps (iOS/Android), we may use similar tracking technologies:
- Analytics: PostHog SDK (with consent)
- Error Monitoring: Sentry SDK
- Authentication: secure authentication provider SDK
Mobile app tracking is governed by:
- This Cookie Policy
- Our Privacy Policy
- Your device's privacy settings (iOS App Tracking Transparency, Android permissions)
You can manage tracking in your device settings:
- iOS: Settings → Privacy → Tracking
- Android: Settings → Privacy → Ads
Data Retention
Cookie TypeRetention PeriodEssential cookies (authentication)Until you log out or 7 daysAnalytics cookies (PostHog)365 days (if consented)Error monitoring (Sentry)90 daysCookie consent preference12 monthsSession cookiesUntil browser closes
You can delete cookies at any time through your browser settings or by clearing your browsing data.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately at contact@irishtaxhub.ie.
International Data Transfers
Some third-party service providers may process data outside the European Economic Area (EEA) (for example, certain error monitoring or payment infrastructure). Please refer to our Privacy Policy for the most up-to-date list of processors and locations.
When data is transferred outside the EEA, we ensure appropriate safeguards are in place:
✅ Standard Contractual Clauses (SCCs) - EU-approved contractual protections
✅ EU Data Residency Options - Where available
✅ Privacy Shield Successor Frameworks - As applicable
✅ Encryption in Transit and at Rest - All data transfers are encrypted
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we update this policy:
- We will update the "Last Updated" date at the top
- We will notify you via email (if you have an account) or through a prominent banner on our website
- Your continued use of our services constitutes acceptance of the updated policy
We encourage you to review this Cookie Policy periodically.
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding cookies and tracking:
✅ Right to Consent - You control whether we use analytics cookies
✅ Right to Withdraw Consent - You can change your mind at any time
✅ Right to Access - You can request information about data collected via cookies
✅ Right to Erasure - You can delete cookies through browser settings or account deletion
✅ Right to Object - You can object to processing based on legitimate interests (e.g., Sentry)
✅ Right to Lodge a Complaint - You can complain to the Irish Data Protection Commission
To exercise your rights:
- Email us at contact@irishtaxhub.ie
- Visit your account settings (for logged-in users)
- Contact the Irish Data Protection Commission: www.dataprotection.ie
Contact Us
If you have questions about this Cookie Policy or our use of cookies:
Irish Tax Hub
Email: contact@irishtaxhub.ie
Subject Line: "Cookie Policy Inquiry"
For GDPR Requests:
Subject Line: "Data Protection Request" or "GDPR Request"
Irish Data Protection Commission:
Website: www.dataprotection.ie
Email: info@dataprotection.ie
Tax Agent Number: 81592L
We aim to respond to all inquiries within 5 business days.
Consent and Acknowledgment
By using our website, you acknowledge that:
✓ You have read and understood this Cookie Policy
✓ You understand how we use cookies and similar technologies
✓ You understand your right to manage cookie preferences
✓ You agree to the use of strictly necessary cookies
✓ For analytics cookies, you can provide or withdraw consent at any time
Quick Reference: Cookie Control
What You Want to Do
How to Do It
Accept analytics cookies
Click "Accept" in the cookie banner
Decline analytics cookies
Click "Decline" in the cookie banner
Change cookie preferences
Click "Manage Cookies" in the footer
View consent status (logged in)
Visit My Account → Privacy & Consent Preferences
Delete all cookies
Use your browser's settings to clear cookies
Disable specific cookies
Use browser extensions or privacy tools
Opt out of PostHog
Decline cookies or disable in account settings
Opt out of Sentry
Use browser extensions to block Sentry scripts
Opt out of Stripe
Not possible (necessary for payments)
Request data deletion
Email contact@irishtaxhub.ie
Irish Tax Hub
Simplifying Irish tax returns with technology and expertise.
Tax Agent Number: 81592L
This cookie policy are effective as of the "Last Updated" date above. Previous versions of this policy can be requested by contacting us at contact@irishtaxhub.ie.