Your Privacy Matters to Irish Tax Hub
At Irish Tax Hub, safeguarding your personal information is paramount. This Privacy Policy explains how we collect, use, share, and protect your data when you use our tax return services website. For users within the European Economic Area (EEA), your rights under the General Data Protection Regulation (GDPR) are also respected and outlined below.
What Information We Collect
We collect the following types of personal data:
- Identification Details: Your name, address, PPS number, date of birth, and similar identifying information.
- Financial Details: Information about your income, expenses, deductions, and other financial data necessary for tax preparation.
- Contact Details: Your email address and phone number, so we can communicate with you.
- Usage Data: Information about how you interact with our website, collected through cookies and similar technologies (see Google Analytics section below).
How We Use Your Information (Lawful Basis for Processing under GDPR)
We use your personal information based on the following lawful grounds under the GDPR:
- Contractual Necessity: To process your tax return accurately when you request this service.
- Legitimate Interests: To communicate with you effectively regarding your tax matters, enhance and improve the services we offer, and for our internal administrative purposes, provided these interests do not override your rights.
- Legal Obligations: To meet our legal and regulatory obligations.
- Google Analytics & Website Improvement: If you provide your consent via our cookie banner, we use Google Analytics to collect information about how visitors use our website. This helps us understand user behaviour (e.g., which pages are popular, how long users stay on the site, general location of users) and improve the website's functionality and user experience. The data collected by Google Analytics may include your IP address (which may be anonymized by Google), device type, browser type, and pages visited. This information is typically aggregated and used for statistical analysis. Google Analytics operates under its own privacy policy, which you can review on Google's website. We only activate Google Analytics tracking if you explicitly "Accept" analytics cookies through our consent banner. You can manage your consent preferences at any time. Your consent is stored locally on your device and you can withdraw it at any time by clearing your browser cookies.
- Controlling Google Analytics: In addition to our consent banner, you can also install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting information about your visits to our website.
- Consent: Where required for specific processing activities, we will obtain your explicit consent.
Who We May Share Your Information With (International Data Transfers under GDPR)
We may share your information with:
- Revenue and Other Government Bodies: As legally required for tax administration. These transfers are necessary for compliance with legal obligations.
- Trusted Service Providers: Third-party companies that help us deliver our services, such as payment processors, data storage solutions, and analytics providers (like Google, if you consent to analytics). When using Google Analytics, data may be transferred to Google servers located globally, including potentially outside the EEA. We ensure these providers have adequate data protection measures in place, including where data may be transferred outside the EEA, in which case we rely on appropriate safeguards such as Standard Contractual Clauses or Google's adherence to such frameworks.
- Law Enforcement Agencies: If required by law or to protect our legal rights.
Keeping Your Data Secure
We employ reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Please remember that no online transmission or electronic storage is entirely foolproof.
Your Rights Regarding Your Data (Under GDPR)
If you are located in the EEA, you have the following rights under the GDPR:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You can ask us to limit the processing of your personal data in specific situations.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
- Right not to be subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless there is a legal basis for such processing.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us. You also have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement of the GDPR has occurred.
Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes.
Get in Touch
If you have any questions about this Privacy Policy or our data handling practices, please reach out to us at contact@irishtaxhub.ie.
By using our website, you agree to the collection and use of your personal information as described here.